5 top reasons why your business needs MS Dynamics CRM

In your search for effective CRM solutions for your enterprise, you may have overlooked the obvious. The MS dynamics CRM is an effective solution for enterprises looking for a good CRM system. It has many advantages. Therefore, presented here are 5 top reasons, why an MS CRM online would be the best for you.

1.      Integration with MS outlook and MS excel: Both MS outlook and MS excel are inevitable tools for business operations. With the MS dynamics CRM, you can extend the services of both these platforms to be more effective. MS outlook becomes a tool for managing customer info as the vital data like marketing pitches, sales call information, and lead information is put into one central location for your staff. The MS hosted exchange services feature a pertinent excel connection by which you can instantly convert your customer information into neatly arranged excel sheets. This makes the work smooth, office friendly and clean.

2.      Selective distribution of information: Certain employees need certain information and certain employees do not need certain information. Keeping this in mind, the CRM is an effective tool for filtering and providing selective information to different employee groups. The CRM administrator can see who is provided with what information. Even when an employee is offline, the data can be transferred. Therefore, your employees are productive even when they are on the road and not connected to a network. This increases the productivity of the company and reduces costs.

3.      Streamlining your marketing campaign: Formulating an effective marketing strategy that will increase your sales is an important part of any business. For proper streamlining of your marketing campaign, you need the Microsoft hosted exchange. There is a dedicated marketing automation module simplifying marketing tasks like developing lead lists and customer lists, specific targeting of individual customers, analyzing the follow up campaign and deciding the next strategy based on the analytics presented by the MS CRM online. This is a great tool in deciding the next best direction your marketing campaign should take.

4.      Creating analytical business reports: One of the foremost benefits of a MS dynamics CRM is the analytical part. The CRM provides proper analysis of the various components of business functioning through the SQL engine for server reporting services. The reporting engine coordinates effortlessly with the SQL server to generate highly effective data reports that can be further structured in MS excel for better viewing. Once you generate the reports through the MS hosted exchange services, you can distribute it selectively to your employees for better functioning. This coordination of services is a key feature of the MS dynamics CRM. 

5.      Simplification of service scheduling: You can effortlessly simplify service scheduling in Microsoft hosted exchange. You never have to miss out another important service call from a specific customer as all the customer data is specifically present in the CRM. The service scheduling tasks can be therefore easily managed by the professionals without unnecessary delays. The CRM categorizes service calls into various types for easy actions.

10 Reasons Why to select VoIP for small business phone systems

As time has passed, VoIP services or Voice over Internet Protocol have also evolved. There are a number of companies that offer this phone system in affordable bundles. First and foremost, this technology keeps at bay the hassles of poor quality. Additionally, a VoIP service provider nowadays offers a sea of features which if nothing else, will surely help you boost your business. If you haven’t already given this technology more than a thought, we’re telling you precisely why you should. Here are 10 reasons why to select VoIP for small business phone systems.

VoIP Services

1. Cost-Efficient: Without a doubt, cost is the most important factor for any small business. A VoIP service provider will ensure that this very need of yours is catered to efficiently. You no longer have to worry about extensive phone bills that run into pages. VoIP calls to India in particular are rather cheap. You can easily choose from a range of packages that can help you keep your finances in check
2. All – in –one: When you install a VoIP phone, you are automatically integrating a number of services into one neat bundle. So all your communication needs can be taken care of through one simple phone system. Whether it is voicemail, video calls, email, text messages, fax or simply transfer of images, you no longer have to worry about installing different hardware for each of these functions. Phone systems with VoIP competently manage all of these in one.
3. Voicemails through email: One of the most sought after features for most business users is the ability to receive voicemail seamlessly. Yes, VoIP takes care of that too. Imagine your convenience at having your voicemails being received in your email inbox, and that too as a WAV file for simple access. No longer a dream! This is possible with VoIP technology.
4. Network integration: VoIP phone India or for that matter any service provider offering this technology lets you effortlessly integrate you current network within the phone system. This can be really a boon when you are migrating from one phone system to another, VoIP in this case.
5. Relocation: The next time you shift your office / business location, you no longer have to follow up with your telephone company to restore your services. With VoIP, you can keep the same number irrespective of your location in a completely stress free manner. The main reason for this is that the technology is powered by the web. So, simply have your internet connection in place and you’re ready to go.
6. Effortless Call Diversion: Sometimes, even a simple task of getting your calls diverted can be a task for a small business, if the telephone provider is a laggard. But this will no longer be a issue, should you move over to Voice over Internet Protocol. Have your calls diverted to any phone, no matter where it is located across the globe.
7. Management & Installation: Not only is a VoIP telephone system easy to install, but also effortless to manage. You gain complete control and flexibility over your business communication thus. What’s more, you can rest assured about the disaster recovery options being a breeze too.
8. Access: A good service provider for VoIP will make it simple for you to access your digital recordings as and when you need them. The comprehensive report process should keep you smiling for parts too.
9. Contacts: Maintaining, managing and accessing your contacts is now possible irrespective of the device at hand. Whether you have a desktop or a phone, you can easily gain control over contact accessibility.
10. Remote Assignments: Probably the biggest advantage of VoIP is that it lets you deploy all your tasks remotely.

As seen above, VoIP services can really have umpteen benefits for small business phone systems.