5 top reasons why your business needs MS Dynamics CRM

In your search for effective CRM solutions for your enterprise, you may have overlooked the obvious. The MS dynamics CRM is an effective solution for enterprises looking for a good CRM system. It has many advantages. Therefore, presented here are 5 top reasons, why an MS CRM online would be the best for you.

1.      Integration with MS outlook and MS excel: Both MS outlook and MS excel are inevitable tools for business operations. With the MS dynamics CRM, you can extend the services of both these platforms to be more effective. MS outlook becomes a tool for managing customer info as the vital data like marketing pitches, sales call information, and lead information is put into one central location for your staff. The MS hosted exchange services feature a pertinent excel connection by which you can instantly convert your customer information into neatly arranged excel sheets. This makes the work smooth, office friendly and clean.

2.      Selective distribution of information: Certain employees need certain information and certain employees do not need certain information. Keeping this in mind, the CRM is an effective tool for filtering and providing selective information to different employee groups. The CRM administrator can see who is provided with what information. Even when an employee is offline, the data can be transferred. Therefore, your employees are productive even when they are on the road and not connected to a network. This increases the productivity of the company and reduces costs.

3.      Streamlining your marketing campaign: Formulating an effective marketing strategy that will increase your sales is an important part of any business. For proper streamlining of your marketing campaign, you need the Microsoft hosted exchange. There is a dedicated marketing automation module simplifying marketing tasks like developing lead lists and customer lists, specific targeting of individual customers, analyzing the follow up campaign and deciding the next strategy based on the analytics presented by the MS CRM online. This is a great tool in deciding the next best direction your marketing campaign should take.

4.      Creating analytical business reports: One of the foremost benefits of a MS dynamics CRM is the analytical part. The CRM provides proper analysis of the various components of business functioning through the SQL engine for server reporting services. The reporting engine coordinates effortlessly with the SQL server to generate highly effective data reports that can be further structured in MS excel for better viewing. Once you generate the reports through the MS hosted exchange services, you can distribute it selectively to your employees for better functioning. This coordination of services is a key feature of the MS dynamics CRM. 

5.      Simplification of service scheduling: You can effortlessly simplify service scheduling in Microsoft hosted exchange. You never have to miss out another important service call from a specific customer as all the customer data is specifically present in the CRM. The service scheduling tasks can be therefore easily managed by the professionals without unnecessary delays. The CRM categorizes service calls into various types for easy actions.