Leveraging the benefits of VoIP for your BPO business

Leveraged Technology VoIP is an all-inclusive IP network solution, which provides clients a single point of contact for all sources like telephone, data, and Internet services. It also includes internet phone, internet calling etc. This communication solution is tailored to meet the specific needs of each and every client and it is bundled for the best value. It allows businesses to use a communications solution that was previously only available to Fortune 500 companies or other big corporations with limitless IT financial budgets. 

Leveraged Technology's mission is to offer the most reliable Hosted IP Phone Solution coupled with friendly, continuous and effective customer service. With our hosted Voice over IP (VoIP) solution you never need to purchase expensive telephone equipment again.

Leveraged Technology VoIP a comprehensive networking service provides you with everything that you need to use hosted IP solution – Internet, phones, hardware, features, and free ongoing support and upgrades. One can enjoy enterprise-level functionality at a fraction of the cost. 

The VoIP in India which was first introduced by a state owned telecom major in India in the form of calling cards from India has revolutionized the face of calling. It has made calling cost-effective in the form of internet phone and internet calling where the caller has to pay only a fraction of the usual amount. Some of the major benefits of this technology are

• It has the ability to consolidate telephone and internet line charges
• Flexibility
• Increased efficiency as it integrates all the sources very efficiently
• It's a reasonable way to keep pace with technological change
• Save Money - drastically reduce local and long distance phone bills
• Reduced Total Cost of business due to minimal upfront investment and low monthly fees
• It increases Productivity
• Seamless business telecommunications for companies operating from a single location or satellite office - e.g. offices at different locations or  home based employees
• Reliability: The user can completely depend on the confidentiality of data and information.
• Scalability - scalable to the growing business, very quickly and inexpensively in an effective way
• Web-based features like email notification of voicemails and ability to listen to voice mails via the web are also provided by this technology.

• Professional Automated Attendants (Operator): The customer service executive is properly educated and periodically trained in the areas of improvement and new subject to handle various types of customers and their queries
• Conferencing thus small meetings are very convenient and effective way
• Four-digit extension dialling
• Intelligent Call Forwarding
• Music-on-hold when the customer service executive is retrieving data to answer the queries of the caller
• SmartMove - Portable Extensions
• Toll Restriction
• Unified messaging to a large database allows standard message is sent to all at one point of time , thus important messages can be circulated without delay
• There is no limit for local and long-distance calling
• Advanced Voicemail
• Web-Enhanced Controls - Web-based Portal
• And much more.....

This prevailing new service offering is built upon Leveraged Technology's years of experience and unsurpassed commitment to providing outstanding support.

10 Reason Why to select VoIP over PSTN Systems

For those who may not be aware, VoIP translates to Voice over Internet Protocol services. PSTN on the other hand means Public Switched Telephones Network. There are many reasons why the former has an upper hand over the latter. A growing number of businesses too are fast making the transformation from PSTN to VoIP. Obviously, they aren’t doing so for nothing. So here are 10 reasons why to select VoIP over PSTN Systems:

1. VoIP service India, most business users would agree is a much affordable alternative at least when you compare to landline. The internet is one of the best mediums these days to make calls and a VoIP provider India, one of the best options around. You can make the most of some of the best features and technologies with this type of connection at a value-for-money price.
2. Cheap VoIP telephony is probably one of the biggest advantages of this technology. A good VoIP provider India will allow you to make calls anywhere in the world as long as you have an internet connection. The best part is that you don’t have to pay any extra charges for any of the calls you make or receive.
3. A VoIP service allows all communication to be streamlined and centralized. Right within your mail box, you can get access to emails, faxes, voice mails and more. Yes, tight integration of all communication is possible.
4. In addition to local calls, with VoIP, it’s also possible to conference international calls for almost no price at all. At least, the service is way cheaper than other means of communication and you don’t end up burning a hole in your pocket for video conferencing at least. And you can make video calls as when you please to keep up with the needs of your business.
5. VoIP services employ one number for communication along with one single voice mailbox being required. You can also assign particular numbers to be directed straight to your mailbox, if you please without any hassles.
6. Incorporation and integration of existing applications is further a seamless process with VoIP. You can now have your CRM or ERO applications linked in a jiffy. The process of customer information retrieval is also a breeze. On the outbound, users have the option to simply click to dial on Outlook to render affordable international calls.
7. Another upside of VoIP is that you gain much better control and flexibility thanks to an efficient management interface on the internet. You can make modifications and changes to the phone system effortlessly too, with the help of the user-friendly and intuitive interface.
8. Irrespective of whether calls are attended or not, the task of forwarding them and having them collaborated is not only easier but also speedy. Imagine no call queues!
9. Missed calls will be an issue of the past with VoIP. Your calls literally follow you wherever you are. It is also possible to redirect calls automatically to a mobile phone or voicemail system.
10. Most VoIP services work on wireless broadband. To get started with calls, all you need is internet access and a wireless hub hooked. No further hardware maintenance at all.

Business users who wish to minimize their costs and optimise their productivity should without a doubt go in for VoIP service India over PSTN.