10 Reasons Why to select VoIP for small business phone systems

As time has passed, VoIP services or Voice over Internet Protocol have also evolved. There are a number of companies that offer this phone system in affordable bundles. First and foremost, this technology keeps at bay the hassles of poor quality. Additionally, a VoIP service provider nowadays offers a sea of features which if nothing else, will surely help you boost your business. If you haven’t already given this technology more than a thought, we’re telling you precisely why you should. Here are 10 reasons why to select VoIP for small business phone systems.

VoIP Services

1. Cost-Efficient: Without a doubt, cost is the most important factor for any small business. A VoIP service provider will ensure that this very need of yours is catered to efficiently. You no longer have to worry about extensive phone bills that run into pages. VoIP calls to India in particular are rather cheap. You can easily choose from a range of packages that can help you keep your finances in check
2. All – in –one: When you install a VoIP phone, you are automatically integrating a number of services into one neat bundle. So all your communication needs can be taken care of through one simple phone system. Whether it is voicemail, video calls, email, text messages, fax or simply transfer of images, you no longer have to worry about installing different hardware for each of these functions. Phone systems with VoIP competently manage all of these in one.
3. Voicemails through email: One of the most sought after features for most business users is the ability to receive voicemail seamlessly. Yes, VoIP takes care of that too. Imagine your convenience at having your voicemails being received in your email inbox, and that too as a WAV file for simple access. No longer a dream! This is possible with VoIP technology.
4. Network integration: VoIP phone India or for that matter any service provider offering this technology lets you effortlessly integrate you current network within the phone system. This can be really a boon when you are migrating from one phone system to another, VoIP in this case.
5. Relocation: The next time you shift your office / business location, you no longer have to follow up with your telephone company to restore your services. With VoIP, you can keep the same number irrespective of your location in a completely stress free manner. The main reason for this is that the technology is powered by the web. So, simply have your internet connection in place and you’re ready to go.
6. Effortless Call Diversion: Sometimes, even a simple task of getting your calls diverted can be a task for a small business, if the telephone provider is a laggard. But this will no longer be a issue, should you move over to Voice over Internet Protocol. Have your calls diverted to any phone, no matter where it is located across the globe.
7. Management & Installation: Not only is a VoIP telephone system easy to install, but also effortless to manage. You gain complete control and flexibility over your business communication thus. What’s more, you can rest assured about the disaster recovery options being a breeze too.
8. Access: A good service provider for VoIP will make it simple for you to access your digital recordings as and when you need them. The comprehensive report process should keep you smiling for parts too.
9. Contacts: Maintaining, managing and accessing your contacts is now possible irrespective of the device at hand. Whether you have a desktop or a phone, you can easily gain control over contact accessibility.
10. Remote Assignments: Probably the biggest advantage of VoIP is that it lets you deploy all your tasks remotely.

As seen above, VoIP services can really have umpteen benefits for small business phone systems.

5 Reasons why your BPO business needs a VOIP

 

A growing number of companies are now opening up to the benefits of VoIP. Employing newer applications and better technology, BPO businesses in particular are making the most of VoIP platforms. Whether it’s an interactive chat application or simply being available all the time, the technology can be really useful. It offers users a unified means of communication which can be really useful in the long run. If you still haven’t given it a thought, here are 5 reasons why your BPO business needs a VoIP. 

1.      Lower Costs: The basic advantage of VoIP is that you get an international calling card at really cheap rates, a definite upside for business owners. Enterprises can look forward to packaging autonomous voice and data networks efficiently which really lessen the burden on the finances. It’s only obvious that having one single high speed network line for all means of communication instead of multiple ones will see that you don’t burn a hole in your pocket. 

2.   Hardware: Cheap calls from India with a VoIP service provider are no longer a dream. Much in contrast to traditional voice devices, a VoIP-enabled device will make it easier for you to maintain calls. BPO businesses for that matter can effortlessly have CRM systems put in place, irrespective of their workforce. If your contact center is located remotely, this feature will definitely offer more flexibility for smooth operations.

3.      Efficiency in Operations: International calling cards India thanks to VoIP will allow BPO businesses to make the most of speedy connections. This can be a boost for call centers which primarily derive all their traffic through efficient communication means. You can rest assured about the call abandon rates coming down drastically courtesy of the call linkage feature. Most dialers have long pauses, forcing consumers to make a connection with sales calls, a put off really. 

4.  Automatic Recording: Another benefit of a VoIP-enabled internet calling card is that calls can be recorded automatically. This allows companies to trace back calls even if they have been missed for some reason. 

5.      Automation of processes: In addition to the above, incorporating VoIP technology in call centers can also allow users to automate their internal processes. The provided customer intelligence makes it easy for providers to not just up the quality of their services but also their sales programs. What’s more, productivity can be supervised minus any hassles thanks to the calls being recorded.

Most BPOs today are more than just voice calls. Interactive chats and email is an imminent feature and making the most of them with VoIP will definitely boost their business. Better call distribution systems, voice control and call resolution are some added advantages. Allowing the internet to route calls is definitely more than a helping hand. Imagine being able to seamlessly control various remote locations through a centralised office. The coming years will definitely see this technology being adopted at a better rate. It holds benefits for not just the employer but also the employees. Yes, international calling cards India is the way to go.