Leveraging the benefits of VoIP for your BPO business

Leveraged Technology VoIP is an all-inclusive IP network solution, which provides clients a single point of contact for all sources like telephone, data, and Internet services. It also includes internet phone, internet calling etc. This communication solution is tailored to meet the specific needs of each and every client and it is bundled for the best value. It allows businesses to use a communications solution that was previously only available to Fortune 500 companies or other big corporations with limitless IT financial budgets. 

Leveraged Technology's mission is to offer the most reliable Hosted IP Phone Solution coupled with friendly, continuous and effective customer service. With our hosted Voice over IP (VoIP) solution you never need to purchase expensive telephone equipment again.

Leveraged Technology VoIP a comprehensive networking service provides you with everything that you need to use hosted IP solution – Internet, phones, hardware, features, and free ongoing support and upgrades. One can enjoy enterprise-level functionality at a fraction of the cost. 

The VoIP in India which was first introduced by a state owned telecom major in India in the form of calling cards from India has revolutionized the face of calling. It has made calling cost-effective in the form of internet phone and internet calling where the caller has to pay only a fraction of the usual amount. Some of the major benefits of this technology are

• It has the ability to consolidate telephone and internet line charges
• Flexibility
• Increased efficiency as it integrates all the sources very efficiently
• It's a reasonable way to keep pace with technological change
• Save Money - drastically reduce local and long distance phone bills
• Reduced Total Cost of business due to minimal upfront investment and low monthly fees
• It increases Productivity
• Seamless business telecommunications for companies operating from a single location or satellite office - e.g. offices at different locations or  home based employees
• Reliability: The user can completely depend on the confidentiality of data and information.
• Scalability - scalable to the growing business, very quickly and inexpensively in an effective way
• Web-based features like email notification of voicemails and ability to listen to voice mails via the web are also provided by this technology.

• Professional Automated Attendants (Operator): The customer service executive is properly educated and periodically trained in the areas of improvement and new subject to handle various types of customers and their queries
• Conferencing thus small meetings are very convenient and effective way
• Four-digit extension dialling
• Intelligent Call Forwarding
• Music-on-hold when the customer service executive is retrieving data to answer the queries of the caller
• SmartMove - Portable Extensions
• Toll Restriction
• Unified messaging to a large database allows standard message is sent to all at one point of time , thus important messages can be circulated without delay
• There is no limit for local and long-distance calling
• Advanced Voicemail
• Web-Enhanced Controls - Web-based Portal
• And much more.....

This prevailing new service offering is built upon Leveraged Technology's years of experience and unsurpassed commitment to providing outstanding support.

Top 5 Benefits of Leased Line over a Broadband connection

There are scores of ways to access the Internet, and going by the usage, broadband as a line of connection is far more popular. While broadband works fine for home requirements, organisations and businesses demand better connectivity options. A large number of business users are now thus opening up to the benefits of leased lines. The fact that a lease line provides direct connectivity to the internet in a dedicated manner is without doubt one of its best advantages. Listed below are the top 5 benefits of leased line internet provider over a broadband connection:

• 1. An internet service provider offering a leased line allows users to work with the same upload and download speeds, generally known as symmetric connectivity. In contrast, broadband connections are better optimised for downloads over uploads, making them inconvenient for business users. Activities like file sharing over a remote location, web hosting etc. are well taken care of with the former. While on speed, you may also want to know that leased line internet connection providers offer communication that is not shared amongst multiple users, giving you optimised bandwidth. Broadband on the other hand is designed to offer the best bandwidth available and not the promised bandwidth. You also have a better choice of bandwidth options in the former, while the latter is restricted in terms of packages. Moreover, the possibility of using and choosing higher bandwidth is only there with a leased line.
• 2. Performance parameters like jitter, lags and latency are easily monitored with a leased line, so also the backbone network offered. Service providers can offer SLAs that are satisfactory and promise performance guarantee. They are thus more reliable. What’s more, the Quality of Service is much better with a leased line internet service provider in comparison to broadband. This makes it far more effective to work with convergent services such as video, audio and others.
• 3. The fact that a leased line internet provider allows communication and connection via multiple media is definitely an upside. Most providers employ either a combination or any one from among fiber, copper or radio links, making network connections seamless. The provided optical media communication is much more dependable and users can look forward to enhanced fault tolerance along with better performance and monitoring. These can be really important factors when you are working with higher bandwidths.
• 4. Most internet leased lines are bundled with the choice of unlimited usage, allowing business owners to add multiple services like VoIP, video, heavy applications etc. at their free will. The fact that broadband internet service providers make do with billing can be really restrictive in terms of usage. Leased lines also come with a pool of permanent IP addresses, allowing organisations to freely work with their own mail and web servers.
• 5. Business owners can effortlessly leverage a leased line to create a Virtual Private Network across remote locations. This makes the line of connection much more effective.

Just like leased lines, broadband connections too pack in their own benefits like mobile access to the web, wider exposure and reduced costs. But, what really makes leased lines a preferred choice is the fact that they are committed to high performance at all costs, and rarely will you see links that are down.